Privacy Policy

Blueberry Supermarket ("we", "our", "us") operates the website and services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes:

• Contact Information: Full name, WhatsApp number, and delivery address.
• Order Information: Products you purchase, quantities, and transaction values.
• Enquiry Data: Messages submitted through the "Contact Us" form.
• Usage Data: We do not actively track cookies for marketing, but our hosting provider (Vercel) may collect standard server logs (IP address, browser type) for security.

We DO NOT collect or store any payment information (credit/debit card, UPI PIN). All payments are processed via third-party UPI apps or cash on delivery.

2. How We Use Your Information

Blueberry Supermarket uses the collected data for various purposes:

• To process and deliver your grocery orders.
• To communicate with you regarding order confirmation, delivery updates, or changes via WhatsApp.
• To provide customer support and respond to enquiries.
• To maintain internal records and comply with legal obligations.

3. Data Storage & Security

Your data is stored securely on Supabase (a cloud database service) with industry-standard encryption. Access to this data is strictly limited to authorized store administrators for order fulfillment purposes only.

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners or trusted affiliates for the purposes outlined above.

We may disclose information only if required by law (e.g., court order).

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for us to use your data (which may affect our ability to provide services).

To exercise these rights, please contact us at blueberrysm.srm@gmail.com or call 9292004866.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately after they are posted.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Blueberry Supermarket, 75 Pillyar Koil St, Potheri, Chennai - 603203
• 9292004866
• blueberrysm.srm@gmail.com

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